Launch offer · DKK 999 per person · Limited dates · May–August

Terms & conditions

Last updated: 8 May 2026

These terms and conditions apply to all bookings and deliveries from EMBER (Adelgade 11, 1304 Copenhagen K). By booking, the customer accepts these terms.

1. Booking and confirmation

A booking is only binding once EMBER has confirmed the date in writing and the customer has paid the deposit. Verbal arrangements or enquiries are not considered a booking.

2. Pricing and payment

  • All indicative per-person prices are excluding VAT (25%) unless otherwise stated.
  • Final price is set in a written quote based on guest count, add-ons, duration and date.
  • Deposit: 25% of total at booking.
  • Balance: invoiced after the event with payment terms of 14 days net.
  • Late payment incurs interest and reminder fees per Danish interest law.

3. Guest count

  • Preliminary count given at booking.
  • Final count confirmed no later than 7 days before the event and is what gets invoiced.
  • Tolerance of +/- 5% accepted without additional charge.
  • Last-minute additions accepted as practically possible and billed per person.

4. Cancellation

  • More than 90 days before event: deposit refunded minus DKK 1,500 admin fee.
  • 30-90 days before event: 50% of total price invoiced.
  • Less than 30 days before event: full total price invoiced.
  • Force majeure (public lockdown, natural disaster, etc.) handled by mutual agreement.

5. Changes

Changes to format, count or add-ons are accepted as practically possible. Major changes (package switch, drastic guest-count change) may result in price adjustment or need for a new date.

6. EMBER's responsibility

EMBER provides venue, food, drinks and staff as described in the quote. If EMBER is unable to deliver as agreed, the full amount paid is refunded and the customer can claim documented additional costs for an alternative venue (up to the original invoice amount). EMBER is not liable for indirect losses.

7. Customer responsibility

  • The customer is responsible for guest behaviour and damage to the venue.
  • EMBER may charge for damages caused by guests.
  • The customer ensures guests respect house rules and consideration for neighbours (especially during late nights).

8. Allergens and dietary requirements

The customer is responsible for informing EMBER of all allergens and special dietary needs no later than 7 days before the event. EMBER strives to accommodate all needs but cannot guarantee fully allergen-free preparation as the venue handles all major allergens.

9. Personal data

Personal data processing follows our privacy policy.

10. Choice of law and jurisdiction

Disputes are settled under Danish law in Copenhagen City Court as first instance.

Contact

Questions about these terms can be directed to info@embercph.dk or directly to one of the venue partners: Søren Walsted (+45 29 88 08 92) or Marcus A. Pedersen (+45 27 50 54 34).